topics to review

topics to review - improve, youll loose #1. 2. your rivals...

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a. Large diversified firms are often organized into Strategic Business Units (SBU) and each will have it’s own business strategy. i. Ex. GE has portions of business in defense, light bulbs, appliances, jet engines etc. 2. Total Quality Management - TQM a. Refers to a management philosophy b. Based on 3 key ideas i. Customer satisfaction 1. each employee should have a customer focus 2. aka focus on producing a good product for the customer regardless of what the boss says 3. some employees serve internal customers aka the accountant, the manager, etc. within the firm. ii. Continuous improvement 1. the firm is rated #1 today, but later on if you don’t keep
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Unformatted text preview: improve, youll loose #1. 2. your rivals will always try to beat you. So you must improve even if youre on top. iii. Involvement of everyone 1. the company has so many functions going on to the end product, everyone should be able to point out better ways to do things 2. aka my job isnt needed, please fire me to save costs. Lol periods At-1 At-2 At-3 At-4 At-5 3 period moving avg 0.333 0.333 0.333 4 period moving avg 0.2 0.2 0.2 0.2 0.2 weighted 3 period (.5, .3, .2) 0.5 0.3 0.2 exponential: = .4 0.4 (.4(.6) =.24 (.4(.6)^2 = .144 0.086 etc exponential: =.9 0.9 (.9(.1) 0.08...
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