Lecture 5. Industrial Organizational_Psychology_-_C

Lecture 5. Industrial Organizational_Psychology_-_C - An...

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Prepared by the Society for Industrial and Organizational Psychology - SIOP © 1998 An Introduction to: Industrial and Organizational Psychology
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Prepared by the Society for Industrial and Organizational Psychology - SIOP © 1998 Today’s Overview… s What is I/O Psychology? s How do I/O psychologists work to achieve diversity in the workplace? s How is I/O psychology important in the selection of applicants and in evaluating job performance? s How can I/O psychologists help organizations improve the sense of fairness at work?
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Prepared by the Society for Industrial and Organizational Psychology - SIOP © 1998 What is I-O psychology? s The application of psychological principles to the workplace (anywhere people work) s Helping people do their jobs r Make jobs more interesting and satisfying h Design, Motivation, Create teams that work well together r Workers become more productive h Efficient work patterns, skills training r Employers treat employees fairly h Dealing with Diversity in selection and assessment
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Prepared by the Society for Industrial and Organizational Psychology - SIOP © 1998 Diversity in the Workplace
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Prepared by the Society for Industrial and Organizational Psychology - SIOP © 1998 Why does Diversity Matter? s The service economy r Diverse customer base s Globalization of business r doing business with people from around world s The changing labor market
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Prepared by the Society for Industrial and Organizational Psychology - SIOP © 1998 Types of Diversity s Gender diversity r more women in workforce today than ever s Age diversity r as population ages, more older workers are available s Cultural diversity r More than 40% of new entrants into U.S. workforce from non-“majority” groups h about 22% new immigrants h about 20% African-American or Hispanic s What else??
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Prepared by the Society for Industrial and Organizational Psychology - SIOP © 1998 Other Types of Diversity s Family situations r single employees (mothers and others) s Physical and psychological disabilities s Sexual orientation s Political views s Personal idiosyncrasies
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Prepared by the Society for Industrial and Organizational Psychology - SIOP © 1998 Challenges of Diversity s Availability challenge r In past, more people than jobs so employers could control diversity r But now, qualified employees have become scarce h realize “Different does not mean deficient” s Fairness challenge r In past - Equal Employment Opportunity – Affirmative Action r Now - employers are encouraged to embrace new diversity and capitalize on it
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Prepared by the Society for Industrial and Organizational Psychology - SIOP © 1998 Challenges of Diversity s Synergy challenge r more and more group-based work r diversity can create positive and negative conflict h can facilitate creative problem-solving h can close down communication h can derail group processes r group leaders must minimize destructive conflict and maximize diversity of input
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This note was uploaded on 04/14/2009 for the course PSYCHOLOGY PSYCH 101 taught by Professor R.ennis during the Spring '09 term at Waterloo.

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Lecture 5. Industrial Organizational_Psychology_-_C - An...

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