01 Comm Blkbrd - Communications & Time Management...

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Unformatted text preview: Communications & Time Management Communications Communications Background…….. “ To be successful, you have to have the right environment and culture. You must have open and honest communications. honest Jim Albaugh Defense Systems President / CEO Ted Cramer Communications “ Media “ Media Something through which energy is transmitted ! Management The process of reaching organizational goals process by working with and through people and other organizational resources Leadership Is the use of influence to motivate employees use to achieve organizational goals. Barrier’s Barrier’s Communications t he Processs Idea…………. What is to be communicated. Encoding….. Transfer of thought into symbols (word / gestures…) Transmission…. Sending message from sender to receiver. Receiving…….. Receiver tuned into the message. Decoding…….. Determining the meaning the symbols Action……… Effect or action or results from message. Communicating Process Communicating Tell me …. What do you see? the Lady ???? the What Do you See ? What Seeing is like Listening ? Seeing What do you see ? What I t’s Great to be a Grand-father ! # 1 Princes Princes Communications So… ………. So…………. did “we” all see the same thing! did Perception …. refers to how a message is processed by an individual No! Communications Perception …. Perception refers to how a message is processed by an individual It is dependent upon an individual ‘s Personality So….What is personality ? Communications Perception …. Perception refers to how a message is processed by an individual It is dependent upon an individual ‘s Previous Experiences Communications Perception …. Perception refers to how a message is processed by an individual It is dependent upon the Stimulus Cause… Occasion, reason, source, Communications Perception …. Thus people react differently to the same message because no two individuals have the same ….. • experiences, memories, likes and dislikes. Communications t he “Process” Hearing Sight Taste Smell Touch Our seven senses ! Our Communications Let’s Practice……. Let’s An exercise……One way / two way communication ! Do you Listen? How well do you measure up! Communications Communications H eads U p ! Heads Semantics is the science or study of the meaning of words & symbols. Communications is the exchange and understanding of meanings. The elements of communications…… Gestures, Spoken word, Written words, and….. The emotional or conscious state of the sender and receiver/listener. Communications Communications Barriers to Communications Barriers to Communications The process of filtering the message or parts of the message from passing from the sender to the receiver……. Believability ­ Attitudes & Reasoning Communications Communications Barriers to Communications Barriers to Communications Filters Filters are screens due to: your personal make­up, environment & education. Communications Communications Barriers to Communications Distortion Jumping to conclusions Confusion over semantics Stating inferences as facts or conclusions. Experiences, Value Systems & Prejudice Failure to Listen. Communications Levels in the Communications Communications Levels in the Communications Lowest level….. Cliché conversation.. No real message. Communications Levels in the Communications Reporting about others… “Gossip” Nothing offered of ourselves & nothing from others. Communications Levels in the Communications My Ideas & Judgments... Taking risks….. Censorship, watching / retreating….. Communications Levels in the Communications My Feelings……. Gut level.. Personal feelings or emotions… Stomach ­ Mind ­ Heart Communications Levels in the Communications Peak Communications.. Absolute honesty & openness. Deep and authentic friendships; maybe spouse , soul­mate musical instruments playing in harmony. Communications Science of “Proxemics” Science of “Proxemics” (prak­se­miks) Dr. Edward T. Hall…. “Know your Space” (prak­se­miks) Dr. Edward T. Hall…. Societies reaction to the space between individuals and how space is utilized… Science of “Proxemics” Science of “Proxemics” Communications Four Zones Communications Societies reaction to the space between individuals and how space is utilized… Science of “Proxemics” Science of “Proxemics” (prak­se­miks) Dr. Edward T. Hall…. 1. Public distance……. 12’ ­ Infinity Communications Science of “Proxemics” Science of “Proxemics” (prak­se­miks) Dr. Edward T. Hall…. Societies reaction to the space between individuals and how space is utilized 2. Social distance…… 4’ ­ 12’ Watch people move around to be with / not with… Communications Science of “Proxemics” Science of “Proxemics” (prak­se­miks) Dr. Edward T. Hall…. Societies reaction to the space between individuals and how space is utilized 3. Personal distance…… 1’ ­ 4’ … Communications Science of “Proxemics” Science of “Proxemics” (prak­se­miks) 4. Intimate distance……… contact to 6” ­ 18 “ Dr. Edward T. Hall…. Communications “ Methodology “ Formal…. Formal…. • • • Thru the Business media.. Thru Policies, Procedures, Rules Functional & Program Directives Functional Communications “ Methodology “ M ethodology • Informal…. Informal…. • • MBWA MBWA the Grapevine Grapevine • always exist’ always • most active during times of change /stress most • 70 % - 90 % accuracy 70 • 80% organizational – related topics. 80% Communications Successful “Communications” of all forms forms requires the application of fundamental skills refined through ….. through Practice Practice Performance Performance Repetition Repetition Remember…you will be a……. Remember…you Practicing Professional Manager ! Practicing ...
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