{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

Hawthorne studies ten year study four experimental

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: ng • organizing, • commanding, • coordinating, • controlling 41 Mary Parker Follett 1868-1933 • Importance of goals for reducing conflict in organizations – – – Popular with businesspeople of her day Overlooked by management scholars Contrast to scientific management – Reemerging as applicable in dealing with rapid change in global environment • Leadership – importance of people vs. engineering techniques 42 Chester Barnard 1886-1961 • Informal Organization – Cliques – Naturally occurring social groupings • Acceptance Theory of Authority (Power) – Free will – Can choose to follow management orders 43 Humanistic Perspective Emphasized understanding human behavior, needs, and attitudes in the workplace ●Human Relations Movement ●Human Resources Perspective ●Behavioral Sciences Approach 44 Human Relations Movement Emphasized satisfaction of employees’ basic needs as the key to increased worker productivity. Hawthorne Studies Hawthorne •Ten year study •Four experimental & three control groups •Five different tests •Test pointed to factors other than illumination for productivity •1st Relay Assembly Test Room experiment, was controversial, test lasted 6 years •Interpretation, money not cause of increased output •Factor that increased output, Human Relations 45 Abraham Maslow’s Abraham Hierarchy of Needs Hierarchy 1908-1970 Selfactualization Esteem Belongingness Safety Physiological Based on needs satisfaction 46 Chapter 16 – Maslow in more detail Douglas McGregor Douglas Theory X & Y Theory Theory X Assumptions 1906-1964 Theory Y Assumptions • Dislike work –will avoid it • Must be coerced, controlled, directed, or threatened with punishment • Prefer direction, avoid responsibility, little ambition, want security • Do not dislike work • Self direction and self control • Seek responsibility • Imagination, creativity widely distributed • Intellectual potential only partially utilized 47 Behavioral Sciences A...
View Full Document

{[ snackBarMessage ]}

Ask a homework question - tutors are online