Production_and_Quality_Fall2006

Production_and_Quality_Fall2006 - Production and Quality...

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    Production and Quality MGMT 120 / Lynn
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    10:00 pm Paper finalized electronically sent to printing sites Constantly News happens, stories e-mailed Dallas     Denver         Houston             Phoenix                LA                  others 11:00 pm Papers printed at printing sites, loaded 1:15 am Trucks arrive in Abilene 4:00 am Papers delivered by carriers
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    Time is of the Essence… 30 minutes late = no flashing lights = add 1  hour Arrive at 5:45 a.m. rather than 5:00 means  missing many of the coffee shop readers Being 1 hour off reduces daily sales as much  as 50% The entire process can work well except at  the carrier end, and the product is expired  and quality low
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    Most Production is Invisible to  Customers
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    require more than a smile  and careful work.  They rest upon carefully  engineered systems Customer Service and  Quality…
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This note was uploaded on 04/29/2008 for the course MGMT 120 taught by Professor Lynn during the Fall '08 term at Abilene Christian University.

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Production_and_Quality_Fall2006 - Production and Quality...

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