799-301 Chapter 03 - 799:301:02 Chapter 3 Creating and Managing Supplier Relationships McDonalds Supplier Assessment Criteria Performance Measurement

799-301 Chapter 03 - 799:301:02 Chapter 3 Creating and...

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799:301:02 Chapter 3 Creating and Managing Supplier Relationships
McDonald’s Supplier Assessment Criteria Performance Measurement Contract Administration Financial Management Relationship Management Pre-Defined Criteria Candidate Self-evaluation Audit and Site Visits Re-evaluation Events ( Mgmt. Changes, Location Changes, etc.) XEROX’s Supplier Assessment Criteria
Developing Supplier Partnerships Building Trust Shared Vision and Objectives Personal Relationships Mutual Benefits and Needs Commitment and Top Management Support Change Implementation Management Information Sharing and Lines of Communication Developing Relationship Capabilities (Cross Functional) Performance Metrics Continuous Improvement
SUPPLIER PERFORMANCE METRICS Table 3.1 Costs / Price Quality Delivery Responsiveness and Flexibility Environment Technology Business Metrics Total Cost of Ownership (TCO) Pre-transaction Costs Transaction Costs Post-transaction Cost s

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