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Exam1 HTM 260 Question Types

Exam1 HTM 260 Question Types - Exam 1ch123 Multiple Choice...

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Exam 1ch123 Multiple Choice Identify the choice that best completes the statement or answers the question. ____ 1. Human resource management is a. supervising, monitoring, controlling, and disciplining employees in order to achieve organizational goals. b. the designing of organizational systems to ensure that human talent is used effectively to accomplish organizational goals. c. the use and coordination of human capital to ensure the profitability and survival of the organization. d. the design of the organization and its systems in order to achieve the goals of the organization. ____ 2. Which of the following statements is TRUE? a. Because of the higher quality of Western European education, the return on human capital for European firms is higher than the return on human capital for U.S. firms. b. Companies that spend more than 60% of total operating costs on employee costs have poor returns on investment in their human capital. c. U.S. firms spend nearly twice as much as European firms on employee salaries and benefits, but U.S. firms experience higher levels of return on investment for their human capital. d. Human capital is the collective value of capabilities, knowledge, skills, life experiences and motivation of an organizational workforce. Being intangible, it is difficult to measure the effect of human capital on shareholder value.
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