CHAPTER 13 - CHAPTER 13 Motivation the set of forces that...

CHAPTER 13
Motivation
the set of forces that initiates, directs, and makes people persist in their efforts to
accomplish a goal
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Needs
the physical or psychological requirements that must be met to ensure survival and well-
being
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Extrinsic Rewards
a reward that is tangible, visible to others, and given to employees contingent on the
performance of specific tasks or behaviors
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Intrinsic Rewards
a natural reward associated with performing a task or activity for its own sake
 
Equity Theory
a theory that states that people will be motivated when they perceive that they are being
treated fairly
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Inputs
in equity theory, the contributions employees make to the organization
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Outcomes
in equity theory, the rewards employees receive for their contributions to the
organization
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referents
in equity theory, others with whom people compare themselves to determine if they
have been treated fairly
 
Outcome/Input (I/O) ratio
in equity theory, an employees perception of how the rewards received from an
organization compare with the employees contributions to that organization
 
Underreward
a form of inequity in which you are getting more outcomes relative to inputs than your
referent
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Overreward