CHAPTER 13Motivationthe set of forces that initiates, directs, and makes people persist in their efforts toaccomplish a goalNeedsthe physical or psychological requirements that must be met to ensure survival and well-beingExtrinsic Rewardsa reward that is tangible, visible to others, and given to employees contingent on theperformance of specific tasks or behaviorsIntrinsic Rewardsa natural reward associated with performing a task or activity for its own sakeEquity Theorya theory that states that people will be motivated when they perceive that they are beingtreated fairlyInputsin equity theory, the contributions employees make to the organizationOutcomesin equity theory, the rewards employees receive for their contributions to theorganizationreferentsin equity theory, others with whom people compare themselves to determine if theyhave been treated fairlyOutcome/Input (I/O) ratioin equity theory, an employees perception of how the rewards received from anorganization compare with the employees contributions to that organizationUnderrewarda form of inequity in which you are getting more outcomes relative to inputs than yourreferentOverreward
