18 - November 8 Decision Support Systems

18 - November 8 Decision Support Systems - "Many of the...

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"Many of the things you can count, don't count. Many of the things you can't count, really count." Albert Einstein
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Knowledge Management Types of knowledge Human capital Explicit knowledge Tacit knowledge Threaded (newsgroups)
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Knowledge Management Groupware Group support systems Videoconferencing Document-based groupware
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Knowledge Management Expert systems Knowledge base Inference engine Domain database Rule database If-then rule Logic trace
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Knowledge Management Elements of Expert Systems User Inference Engine Knowledge Base Facts Knowledge
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Decision support systems (DSS) Information-based DSS Data-based DSS Model-based DSS Preparing for the Future
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Define problem Gather information Identify alternatives Evaluate alternatives Select alternative Implement alternative Monitor results Decision Making Concepts
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Uses of Information in Decision Making Information-Based DSS Decision-Making Step Information Required Define problem
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