MANA CHAPTER 14 - MANA CHAPTER 14 Human Resource Management...

This preview shows page 1 - 3 out of 8 pages.

MANA CHAPTER 14Human Resource Management (HRM)the process of finding, developing and keeping theright people to form a qualified work force (mostdifficult important of all management tasks)Disparate Treatmentintentional discrimination; occurs when people,despite being qualified, are INTENTIONALLY notgiven the same hiring, promotion, or membershipopportunities as other employees because of theirrace, color, age, sex, ethnic group, national originor religious beliefsAdverse Impactis unintentional discrimination; occurs whenmembers of a particular race, sex or ethnic groupare UNINTENTIONALLY harmed or disadvantagedbecause they are hired, promoted or trainedFour-Fifths (or 80 percent) Ruleadverse impact occurs if the decision rate for aprotected group of people is less than four-fifths(or 80 percent) of the decision rate for anonprotected group (usually white males)Sexual Harassmenta form of discrimination in which unwelcomesexual advances, requests for sexual favors, orother verbal or physical conduct of a sexual natureoccursQuid Pro Quo Sexual Harassmentoccurs when employment outcomes, such ashiring, promotion or simply keeping one's job,depend on whether an individual submits to beingsexually harassed
Hostile Work Environmentoccurs when unwelcome and demeaning sexuallyrelated behavior creates an intimidating, hostileand offensive work environmentRecruitingthe process of developing a pool of qualified jobapplicantsJob Analysisa purposeful, systematic process for collectinginformation on the important work-related aspectsof a jobJob Descriptiona written description of the basic tasks, duties andresponsibilities required of an employee holding aparticular jobJob Specificationsare often included as a separate section of a jobdescription, are a summary of the qualifications

Upload your study docs or become a

Course Hero member to access this document

Upload your study docs or become a

Course Hero member to access this document

End of preview. Want to read all 8 pages?

Upload your study docs or become a

Course Hero member to access this document

Term
Fall
Professor
CARLIN
Tags
Notes, Chapter 14, MANA3335, HARASSMENT, four fifths, nonprotected group

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture