MANA 3335 CH 11 ORGB - MANA 3335 Ch 11(ORGB Power the ability to influence another person Influence the process of affecting the thoughts behavior and

MANA 3335 CH 11 ORGB - MANA 3335 Ch 11(ORGB Power the...

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MANA 3335: Ch 11 (ORGB) Power the ability to influence another person Influence the process of affecting the thoughts, behavior and feelings of another person Authority the right to influence another person Zone of Indifference the range in which attempts to influence a person will be perceived as legitimate and will be acted on without a great deal of thought Reward Power power based on an agent's ability to control rewards that a target wants, such as salary increases, bonuses and promotions Coercive Power power that is based on an agent's ability to cause the target to have an unpleasant experience; to force someone into doing something with threats of punishment Legitimate Power power that is based on position and mutual agreement (similar to authority); the agent and target agree that the agent has the right to influence the target
Referent Power elusive power that is based on interpersonal

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