BUAD-304 Midterm Notes

BUAD-304 Midterm Notes - Intellectual Abilities The seven...

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Intellectual Abilities The seven most frequently cited dimensions making up the intellectual abilities are number aptitude, verbal comprehension, perceptual speed, inductive reasoning, deductive reasoning, spatial visualization, and memory. Biographical Characteristics Age Older workers bring specifically, experience, judgment, a strong work ethic and commitment to quality; may seems as lacking flexibility and as being resistant to new technology The older you get, the less likely you are to quit your job Long tenure > higher wage rates, longer paid vacations, and more attractive pension benefits Age is inversely related to absenteeism – older employees have lower rates of avoidable absence than do younger employees, but higher rate of unavoidable absence Age and job performance are unrelated Most studies indicate a positive association between age and satisfaction Satisfaction tends to continuously increase among professionals as they age, whereas it falls among nonprofessional during middle age and then rises gain in the later years Gender No consistent male-female differences in problem-solving ability, analytical skills, competitive drive, motivation, sociability, or learning ability Women’s quit rates are similar to those for men Women have higher rates of absenteeism than men do Tenure Tenure appears to be a good predictor of employee productivity Seniority to be negatively related to absenteeism The longer a person is in a job, the less likely he or she is to quit Tenure and job satisfaction are positively related Attitudes Attitudes are evaluative statements – either favorable or unfavorable – concerning objects, people, or events People seek consistency among their attitudes and between their attitudes and their behavior Individuals seek to reconcile divergent attitudes and align their attitudes and behaviors so they appear rational and consistent Cognitive dissonance refers to any incompatibility that an individual might perceive between two or more attitudes, or between behaviors and attitudes. Festinger argued that
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any form of inconsistency is uncomfortable and that individuals will attempt to reduce the dissonance If the issues underlying the dissonance are of minimal importance, if individuals perceive that the dissonance is externally imposed and is substantially uncontrollable by them, or if rewards are significant enough to offset the dissonance, the individual will not be under great tension to reduce the dissonance. Job Satisfaction Most of the research in OB has been concerned with three attitudes: job satisfaction, job involvement, and organizational commitment Jobs that are compensated handsomely have average job satisfaction levels no higher than those that are paid much less. Happy workers are more likely to be productive workers.
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This note was uploaded on 04/30/2008 for the course BUAD 304 taught by Professor Cummings during the Fall '07 term at USC.

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BUAD-304 Midterm Notes - Intellectual Abilities The seven...

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