Les Giblin - People Smart (The bare essentials) Chapter 1:...

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People Smart (The bare essentials) Chapter 1: How to talk to people I will remind myself daily that people are primarily interested in themselves I will decrease using I, me, my, and mine, and increase use of you and your I will talk to people about themselves I will ask questions about people and ask for their opinions I will get people talking about themselves Chapter 2: How to make people feel important I will skillfully listen to people I will applaud and compliment people I will use their names often I will pause before answering them I will acknowledge people who are waiting to see or hear from me I will use you and your in talking to people Chapter 3: How to agree with people I will be naturally agreeable I will tell people when I agree with them by using phrases such as, “I agree with you” and “You are right.” I will not disagree out loud unless it is absolutely necessary I will admit when I am wrong Chapter 4: How to listen to people
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Les Giblin - People Smart (The bare essentials) Chapter 1:...

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