MMH356 T2 2022 Week 9 Lecture slides.pptx - MMH356 Change Management T2 2022 Topic 9: Parts 1 2 3 Creating and selecting interventions Topic 9:

MMH356 Change Management T2, 2022 Topic 9: Parts 1, 2, 3 Creating and selecting interventions

Topic 9: Change interventions Learning outcomes You will explore (Ch 18 & 27): • What a 'change intervention' is (Ch 18, p 335; Ch 27, p 433); • Understand each of the two typologies: 1. Who does what;2: Focal issues, specifically the change interventions of Strategic, Human Process, Techno-structural, and HR (Ch 27); • Explain the four main factors which need to be considered when selecting interventions (Ch 27) 2

Interventions Def’n:“…a set of sequenced planned actions or events intended to help an organisation increase its effectiveness.” (Cummings & Worley 2001, p. 142) Aim:Purposely disrupt the status quo in order to move the organisation towards a more effective state (Waddell et al. 2014, p. 149) 3

Change Typologies: A range of interventions can be used to move an organisation towards its desired state: • Typology 1: Focus onwho does what • Typology 2: Focus onthe issueto be addressed 4

Typology #1: Interventions based on who does what  Experts working to solve system-wide problems  Facilitators working with individuals to help them develop the capability to identify and manage their own problems  Facilitators working with groups to help them develop the capability to identify and manage their own problems  Whole system interventions to improve capability for future performance 5

Experts tend to be brought in when there is: 1.Only an occasional need for a particular expertise within a business unit 2.A need for ‘cutting edge’ expertise with a depth of knowledge and a breadth of experience 3.An urgent need to deliver a solution ANY PROBLEMS ASSOCIATED WITH THE USE OF EXPERTS?

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MMH356 T2 2022 Week 9 Lecture slides.pptx - MMH356 Change...

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