Since the two workers only service one customer at a time, they are in fact
working like a single worker. What percentage of the time is this single team
of workers busy? (Choose the closest answer)
1.
0.11
4
0.82
3
0.18
9
0.25
6
0.70
1
0.36
9
0.53
0
0.67
8
0.45
8
0.77
8

What is the average time (in minutes) a customer waits before they place an
order? (Choose the closest answer)

min
6.70
min
7.14
min
What is the average number of customers in the line? (Choose the closest
answer)
1.
3.8
2
5.8
9
2.1
7
2.9
0
8.7
1
3.0
7
4.1
0
6.2
0
5.8
5
5.1
2
While Layla gets paid significantly more per hour than Olivia, she is reducing
the overall cost of this system. How much money is being saved per hour by
utilizing the new technician, Layla? (Choose the closest answer)

hour
13.17 per
hour
11.82 per
hour
10.28 per
hour
13.79 per
hour
11.11 per
hour
Using the calculation for damage and defects discussed in lecture, calculate
the number of standardized sets that must be planned for in order to have