201 - Study Guide - Exam _3

201 - Study Guide - Exam _3 - Anomie Consequences of high...

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Comm 201, Study Guide, Exam 3 Dr. Mary Z. Ashlock Chapter 9 – Presenting Yourself Effectively Initial impressions - Impression Management - Salient characteristic - Rapid Impression Formation - Labeling Problems in initial encounters, where to meet Selective perception Game plan for self-presentation Attribution – internal, external Self-disclosure – depth, breadth Chapter 10 – Overcoming Communication Apprehension Communication apprehension – trait-like v. temporary Situational/contextual causes - unfamiliar others, novel or formal situations, etc. Reinforcement theory – reward v. punishment
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Unformatted text preview: Anomie Consequences of high CA v. low CA-at school-at work Chapter 11 Influence Persuasion linear (magic bullet), transactional Coercion Psychodynamic strategy-Beliefs factual, affective-Attitudes Resistance- psychological reactance Yielding identification, internalization, compliance Credibility Chapter 12 Conflict Nature of conflict inevitable, recurring, normal, culturally approved Definition Personal conflict styles (5) based on concern for self v. concern for opponent Negotiation Principled negotiation...
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201 - Study Guide - Exam _3 - Anomie Consequences of high...

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