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Unformatted text preview: Anomie Consequences of high CA v. low CA-at school-at work Chapter 11 – Influence Persuasion – linear (magic bullet), transactional Coercion Psychodynamic strategy-Beliefs – factual, affective-Attitudes Resistance- psychological reactance Yielding – identification, internalization, compliance Credibility Chapter 12 – Conflict Nature of conflict – inevitable, recurring, normal, culturally approved Definition Personal conflict styles (5) – based on concern for self v. concern for opponent Negotiation Principled negotiation...
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- Spring '08
- Sociology, Dr. Mary Z. Ashlock, Apprehension Communication apprehension, Z. Ashlock Chapter, Rapid Impression Formation, Negotiation Principled negotiation