201 - Study Guide - Exam _3

201 - Study Guide - Exam _3 - Anomie Consequences of high...

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Comm 201, Study Guide, Exam 3 Dr. Mary Z. Ashlock Chapter 9 – Presenting Yourself Effectively Initial impressions - Impression Management - Salient characteristic - Rapid Impression Formation - Labeling Problems in initial encounters, where to meet Selective perception Game plan for self-presentation Attribution – internal, external Self-disclosure – depth, breadth Chapter 10 – Overcoming Communication Apprehension Communication apprehension – trait-like v. temporary Situational/contextual causes - unfamiliar others, novel or formal situations, etc. Reinforcement theory – reward v. punishment
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Unformatted text preview: Anomie Consequences of high CA v. low CA-at school-at work Chapter 11 – Influence Persuasion – linear (magic bullet), transactional Coercion Psychodynamic strategy-Beliefs – factual, affective-Attitudes Resistance- psychological reactance Yielding – identification, internalization, compliance Credibility Chapter 12 – Conflict Nature of conflict – inevitable, recurring, normal, culturally approved Definition Personal conflict styles (5) – based on concern for self v. concern for opponent Negotiation Principled negotiation...
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201 - Study Guide - Exam _3 - Anomie Consequences of high...

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