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Unformatted text preview: Anomie Consequences of high CA v. low CA-at school-at work Chapter 11 Influence Persuasion linear (magic bullet), transactional Coercion Psychodynamic strategy-Beliefs factual, affective-Attitudes Resistance- psychological reactance Yielding identification, internalization, compliance Credibility Chapter 12 Conflict Nature of conflict inevitable, recurring, normal, culturally approved Definition Personal conflict styles (5) based on concern for self v. concern for opponent Negotiation Principled negotiation...
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- Spring '08