MGT 304—Test 2 Review

MGT 304—Test 2 Review - MGT 304-Test 2...

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MGT 304—Test 2 Review Performance Formula P = A x M x O P=performance A=aptitude M=motivation O=opportunity Motivation —set of processes that arouse, direct, and maintain human behavior toward attaining some goal 3 ingredients of motivation: o Drive=intensity/energy behind our actions o Direction=choices we make in pursuing a goal o Maintaining=persistence/duration Incentives Physiological needs-- Maslow’s Hierarchy of Needs —theory that there are 5 human needs arranged in a way so that the lower/more basic needs must be met before higher-level needs can be activated 5 needs (from top to bottom) self-actualization, esteem, social, safety, physiological Deficiency needs— if not met people will develop physically or psychologically (more immediate) o Physiological— biological needs (food, air, water, shelter) o Safety—need for a safe and secure environment o Social—need to be loved and accepted by other people Security needs— gratification helps people reach their potential (more long term) o Esteem needs— need to develop self-respect and gain approval of others o self-actualization— need to discover who we are and develop to our fullest potential (*hardest need to satisfy in an organization) Ways to manage by meeting needs Promote a healthy workforce Provide financial security Provide opportunities to socialize Recognize employees accomplishments Motivating by setting goals— Important because it motivates workers and reduces accidents and absenteeism Guidelines: o Be moderately difficult, but not impossible o Be specific o Provide feedback about goal attainment
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Locke and Latham’s goal setting theory—having a goal serves as a motivator because it influences people’s beliefs about their ability to perform and the degree to which people invest themselves in a task Motivating be being fair— Equity Theory— people strive for balance between rewards (outcomes) and their own inputs (contributions) that are equal to those they compare themselves with Is a clear human trait Says it is as bad to overpay as it is to underpay o Overpay inequity—feelings of guilt resulting from being over paid. (ratio
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This note was uploaded on 05/01/2008 for the course MGT 304 taught by Professor Romero-simpson during the Spring '08 term at University of Miami.

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MGT 304—Test 2 Review - MGT 304-Test 2...

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