Culture at SHA

Culture at SHA - Jordan Stack Organizational Culture SHA HA...

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Jordan Stack HA 115 4.25.7 HW #5 Organizational Culture: SHA The School of Hotel Administration represents the finest program in hospitality education and leadership in the world. More specifically, at Cornell University, The Hotel School is known to have its own unique organizational culture: a culture formed due in part to its personal enactment, ceremonies, rituals, and symbols. Artifacts and/or symbols are the most visible and accessible levels of organizational culture. According to Nelson and Quick, “Culture can be understood in part, through an examination of the behavior of organizational members.” At The Hotel School, both students and faculty are very friendly and have very outgoing personalities. Partly due to the fact that we were preparing for a career that is service-oriented, many Cornellian’s in The Hotel School and outside The Hotel School usually identify Statler Hall as a very “happy place” due to the warm and sociable attitudes of its people: characteristics which “hotelies” are known for. The Hotel School’s culture is also defined by its ceremonies. Nelson and Quick
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This essay was uploaded on 09/18/2007 for the course H ADM 115 taught by Professor Simons during the Spring '06 term at Cornell.

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Culture at SHA - Jordan Stack Organizational Culture SHA HA...

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