OB Study Guide - THE BEST OB STUDY GUIDE EVER GROUP 2 C AND...

Info icon This preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
THE BEST OB STUDY GUIDE EVER GROUP 2!!!!!! C AND L AND K AND D AND N OB notes – Chapter 1 82% of new hires fail because “failure to build good relationships with peers and subordinates” people are pleased with their jobs if their job is quality and if they have a nice working environment NOT wages/benefits MANAGERS get things done through other people. They make decisions, allocate resources, and direct the activities of others to attain goals. Sometimes called “administrators” in a non-profit organization Organization is where a manager works. It is a coordinated social unit (2 or more people) that functions on a continuous basis to achieve a goal/goals Managers do planning, organizing, leading, and controlling (POLC) 1. Planning encompasses defining an organization’s goals, establishing a strategy for achieving those goals, and developing a comprehensive hierarchy of plans to integrate and coordinate activities 2. Organizing includes the determination of what tasks are to be done, who does them, how tasks are to be grouped, who reports to whom, and where decisions are to be made 3. Leading is motivating, direct the activities of others, select communication channels, or resolve conflict among group members 4. Controlling is monitoring, comparing, and potentially correcting success in goals Executives perform interpersonal roles that are ceremonial and symbolic in nature 1. figurehead role- president of college hands out a diploma, supervisor gives students a tour of the plant 2. leadership role- hiring, training, motivating, and disciplining employees 3. liason role- contacting others who provide the manager with info Executives perform information roles that are to collect info from outside their organization 1. Monitor role - Reading magazines, and talking with other peeps of competitors, learning changes in public tastes, and taking in internal info. 2. disseminator role – transmit info to organization members 3. spokesperson role – represent organization to outside members Executives perform decisional roles which revolve around making choices 1. entrepreneur role- initiate and oversee new projects that will advance the performance of the organization 2. disturbance handlers role – they take corrective actions to unforeseen problems 3. resource allocators – they are responsible for allocating human, physical, and monetary resources 4. negotiator role – they discuss issues and bargain other units to gain advantages for their own units Managers need to have technical skills 1. ability to apply specialized knowledge or experience
Image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
2. sometimes through extensive formal education, or sometimes skills which they receive on the job 1. Managers need to have human skills ability to work with, understand, and motivate others (individually and groups) 2. Managers need to have conceptual skills 1. mental ability to analyze and diagnose complex situations.
Image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern