ManagingWorkTeams - Managing Work Teams Management 3303.254...

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2/28/2008 1 Managing Work Teams Management 3303.254 February 26 th Presented By: Mallory Vasquez Kyle Dirba Jake Koenig Andrew Mulder Matthew Brazile Work Team Characteristics ¾ Team Norms ¾ Team Cohesiveness ¾ Team Size ¾ Team Conflict ¾ Stages of Team Development Team Norms y Norms are informally agreed-on standards that regulate team behavior showing up on time y Personal example
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2/28/2008 2 Team Norms y Effective teams, develop norms about the quality and timeliness of job performance, absenteeism, safety, and honest expressions of ideas and opinions expressions of ideas and opinions. Team Norms y Studies indicate Norms are one of the most powerful influences on work behavior y Team Norms are often associated with positive outcomes, such as stronger organizational commitment, more trust in management, and stronger job and organizational structure. Team Norms y Negative Outcomes Finger pointing among team members Intentionally doing bad or incorrect work Damaging organizational property
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2/28/2008 3 Team Norms y Studies show that teams with negative norms strongly influenced their members to engage in these negative behaviors. Also the longer these individuals are members of a team and more frequently interact, the more likely they were to perform these negative behaviors. TEAM COHESIVENESS TEAM SIZE By Andrew Mulder Team Cohesiveness y Cohesiveness is the extent to which team members are attracted to a team and motivated to remain in it. y There is a sense of sharing, and openness amongst members.
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2/28/2008 4 Importance of Cohesiveness y Better chance of retaining members y Promotes cooperative behavior, generosity, and a willingness to assist each other y When cohesiveness is high, team members are more motivated to contribute because they want to gain the approval of the other team members Cohesiveness y Studies have established that cohesive teams consistently perform better y They also achieve high levels of performance quicker than teams low in cohesion Promoting Team Cohesiveness y All team members should be present at all team meetings and activities. y Create additional opportunities for teams to work together by rearranging work h d l d i schedules and creating common workspaces. y Engaging in nonwork activities as a team y Companies build cohesiveness by making employees feel like they are part of something special. Ex-Disney
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2/28/2008 5 Team Size y For most teams the ideal size is between 6 and 9 members y Small enough for the teams to get to know each other and contribute equally y Large enough to take advantage of diverse skills, knowledge, and perspectives of the team members y A sense of responsibility and mutual accountability with team members Team Size Too Large y Difficult for the members to get to know each other, team splinters into subgroups y Weakening of team cohesion and arguments between subgroups y Minority Domination occurs when a few team members dominate discussions y
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