Organizational Cultures-3up

Organizational Cultures-3up - 2/3/2008 Management 3303.254...

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2/3/2008 1 Management3303.254 January29,2008 Presented by: Blake German Joe Zarate Jeffrey Glaser Timothy Gushanas Contents : y External Environments y Specific Environment & Components y General Environment & Specific Environment y Making Sense of Changing Environments y Internal Environments: How to achieve creation, success, and change. External Environments The forces and events outside a company that have the potential to influence or affect it.
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2/3/2008 2 Changing Environments The rate at which a company’s general and specific environments change. 3 Types of Environments y Stable Environment where the rate of environmental change is slow y Dynamic Environment the rate of environmental change is fast y Punctuated Equilibrium Theory environment where companies go through periods of stability, followed by short, complex periods of dynamic, fundamental change, then finishing with a return to stability. Environmental Complexity the number of external factors in the environment that affect organizations. Environmental Complexity 2 Types: Simple have few external factors in the environment that affect organizations Complex many environmental factors that can affect organizations
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2/3/2008 3 Resource Scarcity Resource Scarcity the degree to which an organization’s external environment has an abundance or scarcity of critical organizational resources. Uncertainty y Affected by environmental change, environmental complexity and resource scarcity y Uncertainty is how well managers can understand or predict the external changes and trends affecting their business y Uncertainty is lowest when environmental change and environmental complexity are at low levels and resource scarcity is small Specific Environment & Components Specific Environment is centered around the customers, competition, suppliers, industry regulations, & advocacy groups that are unique to an industry & directly affect how a company does business
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2/3/2008 4 The customer component Customers are the heart of any successful business. Without them you cannot succeed. With that in mind it is it l f bi t Reactive Customer Monitoring defined as the process of identifying and addressing customer trends and problems after they occur. Examples; customer surveys or customer complaints. Proactive monitoring Identifying and vital for a business to monitor the wants and needs of there customers. There are two types of strategies to do so. 1. Reactive strategy 2. Proactive strategy addressing customer needs, trends, and issues prior to there occurrence. The Competitor Component y To keep an eye on competitors businesses perform a competitive analysis; which is the process of monitoring the competition by identifying competitors, anticipating their moves, and determining their strengths and weaknesses.
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Organizational Cultures-3up - 2/3/2008 Management 3303.254...

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