Adjustment Refusal: No Sympathy for Bank Customer with “Bounced Checks”:
Read the scenario
below then complete the written activity that follows.
Banks that are located near universities frequently compete with each other to attract college students
as customers. These banks may offer many services that are attractive to students, such as free
checking, lower required account balances, convenient ATM locations on campus, longer hours,
student loans, and credit cards. The banks tailor services to the college student market.
Many college students may be opening a checking account for the first time. Often these students
may not understand the responsibilities of handling a checking account or may fail to read the
information that is provided by the bank at the time the account is opened. Careless errors, inaccurate
recordkeeping of transactions, and failure to balance a checking account can be a costly error for
anyone, particularly a college student on a limited budget.
