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RSS HW 10.doc - RSS HW 10 HANDLING OBJECTIONS Name: Zoe...

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RSS HW 10HANDLING OBJECTIONSName: Zoe Davis20 pointsName of your Approved RSS Product: Commercial ConstructionCustomer’s level of management: Owner____________________________HANDLING OBJECTIONSObjections are validreasons for not buying, negative reactions or concerns about a sellingpoint, disagreements or misunderstandings that have a barrier to accomplishing the callobjective.General procedure for handling objections:1.LISTEN to the objection2.RESTATE/CLARIFY the objection3.HANDLE the objectionAn experienced salesperson should seldom ever encounter an objection for which there is noplan. Listfiveprobable objections that you will encounter in your sales presentation. After eachobjection, answer in a conversational format, how you will handle it by using the aboveprocedure.Objection 1 (2 pts)

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Term
Fall
Professor
Staff
Tags
Sales, Consultative selling, 2 pts, 20 years, Home improvement

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