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Week 8 - Assignment

Week 8 - Assignment - WEEK 8 ASSIGNMENT 1 Read Chapters 11...

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WEEK 8 - ASSIGNMENT 1. Read Chapters 11 and 12 of the Text and Complete Chapter 11 Chapter 11 – Review Question 1 – All Bullets (Page 446) 1. What is the role of knowledge management and knowledge management programs in business? Define knowledge management and explain its value to businesses. Knowledge management is the set of processes developed in an organization to create, gather, store, maintain, transfer, apply, and disseminate the firms knowledge. Knowledge management promotes organizational learning and incorporates knowledge into its business processes and decision making. As the textbook points out, knowledge management enables the organization to learn from its environment and incorporate this new knowledge into its business processes. Knowledge management helps firms do things more effectively and efficiently, and cannot be easily duplicated by other organizations. This “inhouse” knowledge is a very valuable asset and is a major source of profit and competitive advantage Describe the important dimensions of knowledge.
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