ids355mid1_v2yellow[1].final - Version 2 Yellow Information...

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Version 2 - Yellow Information and Decision Sciences 355 Spring, 2006 Name_______________________________________ UIN __________________________________ Lecture Section _______________________________ Lab/Discussion Section _________________________ First Midterm Please do not open this test booklet until instructed to do so On Your scantron sheet under column K of “Special Codes” enter your lab TA code. Call Day Start TA TA Code Number Time 16711 Mon 3:30 Shweta Sangal 1 16712 Mon 5:00 Shweta Sangal 1 16714 Tues 3:30 Christina Outlay 2 16713 Tues 5:00 Christina Outlay 2 16716 Wed 3:30 Vidya Kailash 3 16717 Wed 5:00 Shweta Sangal 1 16715 Thurs 3:30 Vidya Kailash 3 16718 Thurs 5:00 VIdya Kailash 3 16719 Fri 1:00 Christina Outlay 2 Under column L of “Special Codes” write and code a “1” if your test color is green , a “2” if your test color is yellow, a “ 3 if your test color is blue , a “ 4 ” if your test color is white . Also write the color of your test booklet on the bottom right hand corner of of your scantron. The test consists of 34 multiple-choice questions (6 points each). Circle the best choice for each question on the exam booklet and fill in the bubble on the scantron sheet. Be sure that your answers on the scantron sheet are the same as in your exam booklet. For this exam you may use your one 3x5 card, pen or pencil, and your calculator. No sharing. All other materials should be put away. Look over the exam before you start writing. Pace yourself as you go through the questions. At the end of the exam period, you will be expected to turn in the complete test booklet and your scantron sheet. IDS 355 1st Midterm Spring, 2006 Page 1 of 9
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Version 2 - Yellow 1. The combination of goods and services provided to a customer is called a: : a) service packaging b) service blueprint c) service delivery system d) product bundle e) service design 2. An structured approach for incorporating the input of the customer into product or service design is called: a) Concurrent Engineering b) Degree of Newness c) Quality Function Deployment d) The Kano Model e) CAD/CAM 3. The disadvantages of standardization include which of the following? I. decreased variety II. fewer parts in inventory III. early freezing of the product design IV. more routine inspection procedures a) I, II b) I, III c) II, III d) I, IV e) I, II, III, IV 4. A dress manufacturer has a 20% scrap rate. Currently, 80 dresses (including scrap dresses) are produced every hour. What is the potential increase in productivity that could be achieved by eliminating scrap? a) 40%
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This note was uploaded on 05/03/2008 for the course IDS 355 taught by Professor Naiman during the Spring '06 term at Ill. Chicago.

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ids355mid1_v2yellow[1].final - Version 2 Yellow Information...

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