MIS Final Review - MIS 2113-002 FINAL REVIEW Multiple...

MIS 2113-002 – FINAL REVIEW
Multiple choice, T/F, and workout problems. Bring blue NCS Answer Sheet (Form 4521).
 What is MIS?

business activities for helping firms manage their relationships with current and
potential future customers
 Information types, features of good information (5 quality measures), relationship
between data, information, and knowledge
o Transactional information – information used/recorded during every day
business transactions – required to support operational tasks
o Analytical information – aggregates/summarizes transactional information –
used to solve new unstructured business problems (make irregular managerial
decisions)
o Information Quality (5 measures)
 Accuracy – are all values correct?
 Completeness – is part of the value missing?
 Consistency – are calculations correct?
 Uniqueness – duplicate values?
 Timeliness – is the information current enough?
o Data – raw numbers, Information – meaning of data, Knowledge – context of
information
 Ex: Data: 21.3 Information: 21.3 miles per gallon Knowledge: Eco-
friendly car
