HRM test 3 Review

HRM test 3 Review - Pearson Brock Human Resource Management...

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Pearson Brock Human Resource Management Human Resource Management Test #3 Review What are Training and Development? Training= The process of teaching employees the skills needed to perform their jobs (focused on meeting current job standards). Development =The process of providing learning opportunities to help employees grow (focused on broadening skill set for future jobs). The Training Process Needs Analysis - A systematic, objective identification of training needs Instructional Design - Develop training content and select methodology for delivery. Validation - Present (try out) training to a small, representative audience Implement the Program Evaluation - Assess programs impact on individuals and organization. Analyzing Training Needs Task Analysis - o A detailed study of a job to identify the specific skills required , especially for new employees Performance Analysis - o Verifying that there is a performance deficiency and determining whether that deficiency should be corrected through training or through some other means (such as transferring the employee). Types of Training: Orientation Training Provides employees with basic background information about the firm. Usually includes: information on employee benefits; personnel policies; the daily routine; overview of company organization and operations; review of safety measures and regulations; and facilities tour. Orientation Training (continued) A successful orientation operation should accomplish 4 things for new employees: o 1. Make them feel welcome and at ease o 2. Help them understand the organization in a broad sense o 3. Make clear to them what is expected in terms of work and behavior
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o 4. Help them to begin the process of becoming socialized into the firm’s ways of acting and doing things On-the-job Training (OJT) Involves having a person learn a job by actually doing the job Most widely used method of training Methods include: coaching and observation, job rotation and special assignments Advantages : inexpensive, provides immediate feedback. Types of Training (continued) Informal learning - the majority of what employees learn on the job they learn through informal mean s of performing their jobs on a daily basis. Job Rotation - moving trainees around to different jobs within the organization. Job Instruction Method (JIM )- formalized OJT in which the employee follows a series of written instructions to complete a procedure or to operate machinery. Apprenticeship - apprentice spends several years learning a skill/trade. o Most popular apprenticeships: Boilermaker Bricklayer Carpenter Cook Electrician Firefighter Plumber Roofer Vestibule - Job is taught in an off-site environment which simulates the actual workplace (e.g. flight simulators) Internships - A formalized training program which usually consists of a series of
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This note was uploaded on 05/03/2008 for the course HR, MANA, 40970 taught by Professor Jordan during the Spring '08 term at TCU.

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HRM test 3 Review - Pearson Brock Human Resource Management...

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