Chapter 9 Review-HRM

Chapter 9 Review-HRM - Human Resource Management Chapter 9...

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Human Resource Management Chapter 9 Quiz Review Chapter 9- “Performance Management and Appraisal” Performance Appraisal- evaluating an employees current and/or past performance relative to his or her performance standards. o Always assumes that the employee understood what his or her performance standards were, and that he supervisor also provides the employer with the feedback, development, and incentives required to help the person eliminate performance deficiencies or to continue to perform above par. The aim should be to improve performance Performance Management - a process that consolidates goal setting, performance appraisal, and development into a single, common system, the aim of which is to ensure that the employees performance is supporting the company’s strategic aim. Total Quality Management (TQM) - employers performance is more a function of things like training, communication, tools, and supervision than of his or her own motivation. Continuous Improvement - refers to a management philosophy hat requires employers to continuously set and relentlessly meet ever-higher quality, cost, delivery, and available goals. o Means eradicating waste Defining the Employees Goals and Work Efforts o Assign Specific Goals-employees given specific goals tend to perform better than not. o Assign Measurable Goals o Assign Challenging but Doable Goals o Encouraging Participation Why Appraisal Performance? o
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Chapter 9 Review-HRM - Human Resource Management Chapter 9...

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