Does empowerment improve the working efficiency in the company?
Student Name: LIU Yumeng Student ID:14110852dEvery organization has its own leaders. Every leader has his or her own leadership.Traditional leader may influence and motivate employees to work towardsorganizational goals largely through initiating structure and directive behaviors. Thesetheories were developed at a time when organizations were more hierarchical andbureaucratic. Many organizations today, however, are flatter, more flexible, and lessbureaucratic and employees in these organizations have more autonomy andresponsibility in how they perform their jobs. This calls for a style of leadership thatenables employees to make decisions and take actions on their own without directsupervision, or what is known as empowering leadership.Empowerment is the process by which a leader or manager shares his or her powerwith subordinates (Conger & Kanungo, 1988). The primary goal of empowerment isto improve efficiency in decision-making by giving regular employees the ability tomake decisions once reserved for managers. Empowering leaders highlight thesignificance of employees’ work, provide participation and autonomy in decisionmaking, express confidence in employees’ capabilities, and remove bureaucraticconstraints or hindrances to performance. As a result, employees experience a state ofpsychological empowerment that consists of a feeling that work tasks, freedom tochoose how to initiate and carry out one’s tasks, and a belief that one’s behavior ismaking a difference（Elson,1999）. Thus, empowering leadership providesemployees with a greater feeling of control over their work and a sense that they canmake a difference in their organization’s effectiveness. However, it is known thatempowerment has both advantages and disadvantages. From the perspective ofemployees, it can reinforce participation and enhance accountability. For thecompany, it can provide speed and flexibility and reduce operational cost. With regardto the disadvantages, firstly, it may lead to abusing the power. According to Parenti(1978), there is a possibility that the employees take advantage of the empowermentfor personal gain. The second disadvantage is that employees may have insufficientknowledge if he only focuses on one field, which may undermine the company’ssuccess. Besides, it could Cause interrelation conflicts between different departments.Worse still, interpersonal relation may suffer because of empowerment (Lewchuk &Robertson,1997). Given the advantages and disadvantages of empowermentmentioned above, we know that empowerment can affect the company’s workingefficiency to some degree. Therefore, I want to discuss whether empowermentimproves the efficiency in the company.To find out the answer, I studied an organization, the Bank of New York Mellon,which provides services for other financial institution and help the government to