Study Guide for GCOM 123 Final Exam Spring 2007
If a term appears in
it is NOT
found in the Rothwell textbook.
What is communication?
A transactional process of sharing meaning with others.
Explain the differences between the three models of communication: linear, interactive, and transactional.
communication is a one-way process and all communication is intentional.
: communication is a two way process where senders can be receivers and vice
two dimensions content and relational and it shows that communication is
fluid and an ongoing process.
Define the basic communication elements contained in the communication models (channel, sender, receiver,
message, encode, decode, fields of experience, noise, feedback, etc.)
A medium through which a message travels such as oral or written.
: the initiator and encoder.
is the decoder of a message.
Stimulus that produces meaning
: what the sender does.
what the receiver does.
Fields of Experience:
include our cultural background, ethnicity, geographic location, extent of
travel, and general personal experiences accumulated over a lifetime.
What are the most common myths about communication?
Communication is a cure-all
Communication is just common sense
Communication quantity equals quality
Meaning is found in words
Communication is a VERBAL process
Telling is communicating
Define communication competence (recognize general elements of communication competence).
No ideal way to communicate
Competence is situational
Competence is relational
Competence can and must be learned
Becoming a Competent communicator
Knowledge, skills, sensitivity, commitment, and ethics
Explain the two aspects of every message: Content and relationship.
Every message has a sender and a receiver, the message is passed through a channel
The process of selecting, organizing, and interpreting data from our senses
What are the perceptual schema (prototype, stereotype, script)?
Schemas are mental frameworks that create meaningful patterns from stimuli
Prototype-most representative or “best” example of something
Stereotype- generalization about a group or category of people
Script- predictable sequence of events that indicates what we are expected to do in a
How is self-concept developed?
Self-Concept- the sum total of everything that encompasses the self-referential term “me”
Self-concept is a social construction, a product of interpersonal communication. Formed
through the child years, and meeting others who are or are not like you in some ways.