Study Guide for GCOM Final Spring 2007

Study Guide for GCOM Final Spring 2007 - Study Guide for...

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Study Guide for GCOM 123 Final Exam Spring 2007 If a term appears in BOLD it is NOT found in the Rothwell textbook. Communication Competence 1. What is communication? a. A transactional process of sharing meaning with others. 2. Explain the differences between the three models of communication: linear, interactive, and transactional. a. Linear Model: communication is a one-way process and all communication is intentional. b. Interactive Model : communication is a two way process where senders can be receivers and vice versa. c. Transactional Model: two dimensions content and relational and it shows that communication is fluid and an ongoing process. 3. Define the basic communication elements contained in the communication models (channel, sender, receiver, message, encode, decode, fields of experience, noise, feedback, etc.) a. Channel: A medium through which a message travels such as oral or written. b. Sender : the initiator and encoder. c. Receiver: is the decoder of a message. d. Message: Stimulus that produces meaning . e. Encode : what the sender does. f. Decode: what the receiver does. g. Fields of Experience: include our cultural background, ethnicity, geographic location, extent of travel, and general personal experiences accumulated over a lifetime. 4. What are the most common myths about communication? a. Communication is a cure-all b. Communication is just common sense c. Communication quantity equals quality d. Meaning is found in words e. Communication is a VERBAL process f. Telling is communicating 5. Define communication competence (recognize general elements of communication competence). a. No ideal way to communicate b. Competence is situational c. Competence is relational d. Competence can and must be learned e. Becoming a Competent communicator i. Knowledge, skills, sensitivity, commitment, and ethics 6. Explain the two aspects of every message: Content and relationship. a. Every message has a sender and a receiver, the message is passed through a channel Perception 1. Define perception. a. The process of selecting, organizing, and interpreting data from our senses 2. What are the perceptual schema (prototype, stereotype, script)? a. Schemas are mental frameworks that create meaningful patterns from stimuli i. Prototype-most representative or “best” example of something ii. Stereotype- generalization about a group or category of people iii. Script- predictable sequence of events that indicates what we are expected to do in a given situation 3. How is self-concept developed? a. Self-Concept- the sum total of everything that encompasses the self-referential term “me” i. Self-concept is a social construction, a product of interpersonal communication. Formed through the child years, and meeting others who are or are not like you in some ways. 4.
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Study Guide for GCOM Final Spring 2007 - Study Guide for...

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