Lecture 1 - HA 105 Introduction Hotel Operations Reneta...

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HA 105: Introduction Hotel Operations Reneta McCarthy, Lecturer Developing a framework for understanding the lodging industry and hotel operations from the rooms perspective.
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Administrative Information Office: 249-A Statler Hall Lecture: Tues/Thur 8:40 am Statler 398 E-mail: [email protected] Lecture TA:Alison Harrigan (amh96) Office Hours: Sign-up for a meeting time on my office door
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My Background SHA ‘84 Marriott International Housekeeping Manager Trainee, Denver West Housekeeping Manager, Raleigh Marriott Director of Services, Raleigh Marriott General Manager, Cary Courtyard by Marriott IHS ‘78 MMH ’92-’93 Statler DOR ‘93 Lecturer: HA 105, HA 408, HA 407, HEC
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Course Syllabus Introduction to Hotel Operations is designed to provide students with an introduction to the scope of the hotel industry in addition to introducing them to the organizational structure and operational mechanics of how the departments within the rooms division of an individual hotel operate. Read Course Overview, Objectives and Rationale Developing a framework for understanding the lodging industry and hotel operations from the rooms perspective.
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Required Subscription Hotel On-Line daily headlines www.hotel-online.com Course web site—Readings, PowerPoint slides, homework assignments…
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The Cornell University Grading System: A Excellent to Very Good : comprehensive knowledge and understanding of subject matter; marked perception and/or originality. Top 15-20% of the class. B Good : moderately broad knowledge and understanding of subject matter; noticeable perception and/or originality.
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  • Spring '05
  • RMCCARTHY
  • Hotel chains, limited service hotel, hotel operations, Introduction Hotel Operations, largest hotel brands

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