BUSINESS COMMUNICATIONBus 139Department of BusinessOrange Coast CollegeSYLLABUS – Spring 2002Monday, 7:00 – 10:10 p.m., Alh Sc 101INSTRUCTOR:Mrs. Christy BorackOffice HoursBy appointment onlyOffice Phone(714) 432-0202 Ext.22645Email[email protected]Website REQUIRED TEXTSBusiness Communication: Process and Product, 3rd Edition, Mary Ellen Guffey (ITP South-Western, 1997)Business Communication: Process and Product Study Guide, 3rdEdition, Mary Ellen Guffey (ITP South-Western, 1997)REQUIRED MATERIALSScantron forms for all quizzesRECOMMENDED TEXTSThe American Heritage dic-tion-ar-y, Latest Edition (Dell Publishing)COURSE OBJECTIVESBusiness 139 is an introductory course designed to help you develop and strengthen skills of effective business andprofessional communication in both written and oral form. Teaching/learning methods will include reading, closeanalysis of business and professional documents, in-class writing and oral exercises, brief lectures, formal writingassignments, and examinations. Through class meetings and out-of-class preparations, you should expect to:1.Understand the process of communication from the position of “receiver“ and “sender” in a variety of businessand professional contexts.2.Apply specific reasoned, practical and ethical business communication principles to composing and deliveringtypical business and professional messages.3.Enhance awareness of communication contexts and practices in other cultures.4.Practice business communication skills in both independent and collaborative situations.COURSE REQUIREMENTS1.Thorough reading of assigned text segments and supplementary materials. 2.Participation in class discussions.3.Assignments submitted on time and in the appropriate format. NO LATE WORK WILL BEACCEPTED.All worked prepared outside of class must be word processed ortypewritten in a standard 12-point font. (Arial, Times Roman, Courier) Hand writtenwork will not be accepted.4.Composition and submission of written assignments including the following major assignments:a)Proposal (3 to 4 pages) on an assigned case.
b)Group Formal Report (10 to 12 pages plus supplementary parts) on an assigned topic or case.5.Examinations must be taken during the scheduled class. No make-up exams will be given except in casesof serious illness or excused emergency. Examinations will include:a)2 - Competent Language Usage Essentials (CLUE) proficiency test (an objective test of grammar,punctuation, mechanics)b)Several objective tests focusing on standard professional communication terminology and keyconcepts from the textbook. (It is the student’s responsibility to thoroughly read and comprehend theinformation in the textbook. Lecture materials may or may not cover the test information).
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