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Unformatted text preview: buzzmachine. 5. On this slide talk about how Jarvis posts started what was called Dell Hell, and how it encouraged other people to speak out against their own personal experiences as well and how it dropped dells customer service rating 6.3% 6. For the last slide(s) talk about the solution of how Dell can fix their customer service problems....
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This note was uploaded on 05/03/2008 for the course ACCT 1B taught by Professor Llorente during the Spring '08 term at CSU Fullerton.
- Spring '08