intro - B. When working Internationally the following 4...

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B. When working Internationally the following 4 themes should be considered : 1. Inclusiveness: Decisions; especially ones involving folks from around the worlds should be collaborative in nature. 2. Communication : Written communication is critical when working abroad especially across world time zones. E-mails should be reviewed for content, tone and appropriateness before being sent. 3. Relationships : Taking time to get to know your international colleagues on a personal level you can be provided the benefit of the doubt if you fail in the appropriateness of your written communication. The inverse is also true, you’ll give the benefits of the doubt to your counterpart if they say/write something inappropriate if the relationship is established. 4. Process Control : Establishing a process allows you to insure the output of a remote location/workforce. One way to implement a process is by using a 6-Sigma methodology. If the process is implemented with inclusiveness, using good communication, and based on strong relationships the process is ultimately easier to control because folks are vested in the solution and a transfer of ownership of the process occurs – it becomes THEIR process. C. 6-Sigma is a 5 step methodology: Define - Measure - Analyze - Improve – Control (DMAIC 6-Sigma: 3.4 defects per million opportunities. (DPMO)All deliverables are a set of discreet processes performed in series or in parallel Variation of Human performance can be accommodated by the process design DMAIC Process step activities: Define: Problem Statement, Existing Process Map Measure : What means problem solved?, Gather Data Analyze: Process Variation Sources Improve: Causes of Variation, Proposed Solution Control: Implement Control Processes Unit 1 A. Globalism – Assessing the Environment Definition: The term Globalism or Globalization generally refers to global competition characterized by networks that bind countries, institutions and people. It is further characterized as competition in an increasingly borderless world. Global companies are becoming less tied to specific locations and their operations and allies are spreading around the world as they source and coordinate resources and activities wherever needed. Companies that desire to remain competitive will have to develop a cadre of experienced international managers. Benefits of Globalization: 1. Access to markets 2. Access of talent 3. Access to raw materials 4. Cost reduction Global strategies must include an assessment of the following environments: 1. Political 2. Economic 3. Legal 4. Technological 1 ) Political Risk: Any governmental action or politically motivated event that adversely affects the long-run profitability or value of a firms business. Managers must understand the ethnic and religious composition of the host country in order to anticipate situations of political and general instability. Nationalism: the forced sale of the MNCs assets to local buyers with some compensation to the firm. Expropriation:
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This note was uploaded on 05/04/2008 for the course MGMT 4070 taught by Professor Gordon,ken during the Spring '08 term at Colorado.

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intro - B. When working Internationally the following 4...

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