Chapter 1- Mina Azim
Know the definition of communication and be able to identify and define its parts
(managing, meaning, etc.).
Process of managing messages and media for the purpose of creating
Interpretation people assign to a message – how it is recognizes or
understood. Meaning for words may be personal and unique or it may be shared with
Spam: To a cook the word means food and to a computer technician spam is
junk mail that you receive on e-mail.
Any means through which symbols are transmitted and meanings are
Our everyday speaking and listening occur through the use of
our own voice, gestures, and body to communicate.
Electronic personal digital assistants: telephones,
internet, and e-mail.
The handling or supervising of people or some process or material. In
communication, we manage the process of creating, receiving, and responding to verbal
and nonverbal messages and media.
You make a choice about performing a simple ritual such as greeting a
friend. You choose if you say “hello”, hug, or wave.
Additionally, know the following terms:
Words, sounds, actions, and gestures that people express
to one another when they interact. Expressed verbally or
nonverbally in sounds, actions, and gestures. Messages may be
Word, sound, action, or gesture that refers to something
Verbal symbol system that allows us to take messages
and utterances, in the form of words, and translate them into
In the English language, we use words
to refer to physical
objects and words such as
to refer to our inner feelings.
Are those sounds, actions, or gestures that
people agree have common meaning.
Nonverbal symbols may be
communicated by behaviors such as the use of eyes, posture,
gestures, and the way we use space and time.
The joining of the forefinger and
thumb to signal to others that we are “OK”.
Know the different models of communication (information transfer, interactive, etc.)
Information transfer model:
Perspective adopts a one-way view of communication in
which a messages sent by a source through a channel to a receiver.
This perspective is a
simple linear process. (Figure on pg. 8)
A source, or sender, is the original producer of the message and in human