Backup of COM 103 chapter 8 outline

Backup of COM 103 chapter 8 outline - Caitlin Maruyama COM...

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Caitlin Maruyama COM 103 Chapter 8 Outline November 6, 2006 Building Common Ground in Interpersonal Relationships Objectives: To identify the types and sources of conflict To understand different conflict management styles To distinguish between destructive and constructive responses to conflict To respond to conflict in ways that build common ground I. The Value of Conflict A. Conflict- a condition of disharmony and disagreement that exists when people who depend on one another see their needs, beliefs and values, and goals as incompatible B. Establishing boundaries and norms C. Expressing feelings D. Identifying individual needs E. Balancing power F. Building a history of survival II. Sources of Conflict A. Competing relationship needs 1. dialectical tensions- ongoing, changing needs that are often opposite or contradictory 2. autonomy/connection a. autonomy- the desire to retain independence b. connection- the need to be included in a relationship 3. stability/change a. stability- the need to control our environment through safe and conventional routines b. change- the need for novelty and new experiences 4. expression/policy a. expression- the need to be or have others be open, candid, and
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This note was uploaded on 05/05/2008 for the course COM 103 taught by Professor Lawrence during the Fall '07 term at Bradley.

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Backup of COM 103 chapter 8 outline - Caitlin Maruyama COM...

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