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MHR300_-_Practice_Questions_for_Exam_1_Fall_2007_-FINAL

MHR300_-_Practice_Questions_for_Exam_1_Fall_2007_-FINAL -...

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Practice Exam #1 MHR 300:  Organizational Behavior Fall 2007 Note:  Many of these questions on this practice exam were taken from practice exams,  exam #1s, and final exams from previous semesters.  These are just examples of the types  of questions that you might see on the actual exam.  Please do not view these questions as  any indicator of the relative emphasis on any given topic or source of information (text  vs. lecture) on the actual exam. 1. The Trinity Corporation, a financial services firm, has experienced a variety of ethical problems in the behavior of its client representatives. One strategy that the company implemented was to designate a neutral third party individual to check out and to help resolve employee complaints about unethical behavior. The organization in this scenario was using a(n) ________________. a. ombudsmen b. mediator c. arbitrator d. ethics facilitator e. whistleblower 2. The key points associated with the "Pancakes and Syrup" demonstration in  lecture include ______________. a    .                 good strategy must exist in layers throughout the organization that support       one another b. great organizations are composed of highly qualified people at all levels of the  organization c. it is most important that strategy permeates the top level of an organization (i.e.,  senior  management)   d. minimizing process variation will minimize outcome variation e. all of the above 3. A product development team is performing poorly because top management does  not support the team's operating procedures, systems, and processes.  According  to the McCaskey model for analyzing groups, this group is experiencing problems  with the ____________ and the ____________ dimensions. a. task requirements;  group culture b. people;  context c. formal organization;  group culture  
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d. group culture;  people e.                   context;  formal organization     4. The coach in the “Remember the Titans” video clip shown in lecture enabled the  team to work through the __________ stage of group development by  ________________.
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