Sample 1 - Running head: THE IMPACT OF TELECOMMUTING The...

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Running head: THE IMPACT OF TELECOMMUTING1The Impact of Telecommuting on Employees and OrganizationsSample 1 Student Name RemovedTexas A&M University – Commerce
THE IMPACT OF TELECOMMUTING2Table of ContentsAbstract............................................................................................................................................4Chapter 1: Introduction....................................................................................................................5Background..........................................................................................................................5Problem Statement...............................................................................................................6Purpose of Study..................................................................................................................6Study Hypothesis.................................................................................................................7Chapter 2: Review of Related Literature.........................................................................................8Positive Impact of Telecommuting......................................................................................8Perceived autonomy.................................................................................................8Increased employee’s productivity..........................................................................8Reduced work-related costs.....................................................................................9Recruitment and retention......................................................................................10Work-life interface.................................................................................................10Negative Impact of Telecommuting...................................................................................11Telecommuter’s isolation.......................................................................................11Quality of work relationships.................................................................................12Management control..............................................................................................12Chapter 3: Methodology................................................................................................................14Survey’s Description..........................................................................................................14Survey’s Participants..........................................................................................................14Data Collection Process.....................................................................................................15Chapter 4: Findings........................................................................................................................17
THE IMPACT OF TELECOMMUTING3Chapter 5: Summary, Conclusions, and Recommendations..........................................................19References......................................................................................................................................20Appendix A....................................................................................................................................24Appendix B....................................................................................................................................27Table B1.............................................................................................................................27Figure B1...........................................................................................................................28Figure B2...........................................................................................................................29Figure B3...........................................................................................................................30
THE IMPACT OF TELECOMMUTING4AbstractThis study examines the positive and negative effects of telecommuting programs onteleworkers, non-telecommuting employees, and their respective managers. The current body ofempirical findings asserts that flexible work arrangements enhance employees’ autonomy,improve work-life balance, increase productivity, reduce overhead costs, and attract and retainexperienced employees. Furthermore, this study explores articles that evaluate implicationsassociated with telework such as professional isolation, impoverished relationships with co-workers and supervisors, challenges in developing work synergy, difficulty in evaluatingemployee’s performance, and diminished management control. The researcher will conduct asurvey interviewing professional-level employees from two publicly traded companies. Thequestionnaire will have a semi-structured format collecting data in triad: telecommuters, non-telecommuting colleagues, and their respective supervisors. The survey’s objectives are todiscern and evaluate different respondents’ perceptions and attitudes toward telecommuting. Thepredictions of the data set analysis indicate that most respondents will report that the positiveoutcomes of telecommuting far outweigh the negative consequences of this work arrangement.Establishing formal channels of communication between employees and supervisors anddeveloping effective training programs are vital in the successful implementation oftelecommuting programs.Keywords:telecommuting, flexible work arrangements, telework, telecommuters
THE IMPACT OF TELECOMMUTING5The Impact of Telecommuting on Employees and OrganizationsChapter 1: IntroductionTelecommuting incorporates flexible work arrangements related to work location,number of hours worked, and work schedule. Teleworkers perform their job from their ownhome, satellite office, or other non-traditional work location. Telecommuters have the option totelecommute part-time or perform their work remotely on a full-time basis (Bailey & Kurland,

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Term
Fall
Professor
BOLDEN
Tags
Business, Telecommuting

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