test 2 review - High/ Low Context Communication - a major...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
High/ Low Context Communication - a major factor that makes intercultural communication challenging - High Context: o Focus on the nonverbal information rather than the content of the message o There is a huge pool of related information known by most communicators. o Assume that people share a lot of info o Information in a message is not referred to explicitly. It is taken for granted. o A message can’t be understood without the contextual information o Tends to be collectivist, interdependent cultures and have high-power o The focus is on nonverbal cues, situational roles, and role cues Ex. China, Japan, India, and Middle Eastern countries such as Egypt, Iran, and many south and central American countries. - Low Context o “Say what you mean.” The message is in the verbal content. o All information is made explicit, down to the details. o Mostly Germanic and English speaking countries. Ex. Northern Europe, Australia, and New Zealand. o Germany is more low-context than the US o Emphasis heavily on what is said. Interaction Styles - High Context o Nonverbal elements o Verbal message implicit and indirect o When you explain things in detail, you are implying that a person is stupid o Communication is seen as an art form o Disagreement is personalized, even at work. Conflicts have to be ignored or solved through a 3 rd party. When arguing about religion & politics, it is seen as a rigorous discussion not as an argument. o There is little reliance on asking questions b/c you don’t know if the person you are asking knows the answer. If they do not know the answer, they may just give you a wrong answer just to save face. If they bring up something vaguely, you are supposed to examine the context and then ask a question. o Ex. France - Low Context o Little use of nonverbal o o Communication is efficient: exchange information, ideas, and opinions o At work disagreement is suppose to be depersonalized o Ex. Germany
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Examples of Situations: Directions: - High Context: o It may take 5 minutes even if the other person does not know the answer, or they may take you there or find someone who can. Also, they may just lie & give you made up directions to save face. - Low Context: o Either the person you ask knows or doesn’t know the directions. It is as simple as that. Eating at Someone’s House: - High Context: o You must wait until you are repeatedly urged to eat - Low Context: o If the hosts says you can eat at anytime you can “Yes”: - High Context: o It can mean many things such as “I hear you”, “I don’t want to hurt your feelings” & “I don’t know”. You have to look to their nonverbal ques & rely on the context - Low Context: o Means “yes” Signifying Interest in a Deal: - An American may say “let’s make a deal” and the Chinese manager may change the subject or ask questions such as “Is your son interested in the business?” By doing this they may want to get to know you better or they may be saying “no”.
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 05/04/2008 for the course SPCM 4800 taught by Professor Monahan during the Spring '08 term at University of Georgia Athens.

Page1 / 8

test 2 review - High/ Low Context Communication - a major...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online