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Chapter 14 - Principles of Management Assignment 2 Chapter...

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Click to edit Master subtitle style Principles of Management Assignment 2 Chapter 14
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6 Employee Behaviors That Managers Wants to Explain, Predict and Influence Employee Productivity: The Performance measure of both efficiency and effectiveness of employees Managers want to know what will influence employee productivity Absenteeism: The failure to report to work Excessive levels of absenteeism have a direct and immediate impact on the organization ($660 per employee) Turnover: The voluntary and involuntary permanent withdrawal from an organization Turnover causes increase in cost of the recruiting, selection and training processes
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6 Employee Behaviors That Managers Wants to Explain, Predict and Influence Organizational Citizenship Behavior: The discretionary behavior that’s not part of an employee’s formal job requirements, but which promotes the effective functioning of the organization Helping others on one’s work team, volunteering for extended job activities, avoiding unnecessary conflicts and making constructive statements about one’s work group and organization Job Satisfaction: An individual’s general attitude toward his or her job Satisfied employees are more likely to show up for work and stay with the organization Workplace Misbehavior:
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