Chapter 18 - Click to edit Master subtitle style Principles...

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Unformatted text preview: Click to edit Master subtitle style 5/13/09 Principles of Management Chapter 18 5/13/09 Characteristics of Controlling • Market- uses external market mechanisms, such as price competition and relative market share, to establish standards used in system. • Bureaucratic- emphasizes organizational authority. Relies on administrative and hierarchal mechanisms, such as values, regulations, procedures, policies, standardization of activities, well defined job descriptions, and budgets to ensure that employees exhibit appropriate behaviors and meet performance standards. 5/13/09 Characteristics of Controlling Clan- regulates employee behavior by the standard values, norms, traditions, rituals, beliefs, and other aspects of the organization’s culture. Often used by organization’s in which teams are common and technology is changing rapidly. 5/13/09 Advantages’ and Disadvantages' of Common Sources of Information Personal Observations: Advantages-Get firsthand knowledge, Information isn’t filtered, Intensive coverage of work Drawbacks-Subject to personal business, time- consuming, obtrusive . 5/13/09 Advantages’ and Disadvantages'...
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Chapter 18 - Click to edit Master subtitle style Principles...

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