Chapter 18 - Click to edit Master subtitle style 5/13/09...

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Unformatted text preview: Click to edit Master subtitle style 5/13/09 Principles of Management Chapter 18 5/13/09 Characteristics of Controlling Market- uses external market mechanisms, such as price competition and relative market share, to establish standards used in system. Bureaucratic- emphasizes organizational authority. Relies on administrative and hierarchal mechanisms, such as values, regulations, procedures, policies, standardization of activities, well defined job descriptions, and budgets to ensure that employees exhibit appropriate behaviors and meet performance standards. 5/13/09 Characteristics of Controlling Clan- regulates employee behavior by the standard values, norms, traditions, rituals, beliefs, and other aspects of the organizations culture. Often used by organizations in which teams are common and technology is changing rapidly. 5/13/09 Advantages and Disadvantages' of Common Sources of Information Personal Observations: Advantages-Get firsthand knowledge, Information isnt filtered, Intensive coverage of work Drawbacks-Subject to personal business, time- consuming, obtrusive . 5/13/09 Advantages and Disadvantages'...
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Chapter 18 - Click to edit Master subtitle style 5/13/09...

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