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IT 409: Impact of Systems on Organizations3-2 Activity: End User RequirementsKarl DomondonSeptember 18, 2022
In this paper, I will evaluate Amazon and eBay from the end consumer's perspective bycomparing their selection, pricing, delivery options, and refund policies. Before we get into thespecifics, I reached the two platforms to get a feel for the user experience. Either Amazon oreBay can be clicked on and brought up relatively quickly. Both sites' homepages include eye-catching visuals, with one offering a sliding gallery of available product categories from theother. A search box is conveniently located at the top of each site, allowing for speedyinformation discovery. Both of them have excellent landing pages. Both excite my interest as auser, and I plan to continue exploring them.CriteriaeBayAmazonInventoryEBay functions both as anauction site and a traditionalstore. Their stock includesproducts from many differentvendors who are allcontending for your business.Amazon encourages healthycompetition among itsmerchants by letting othersmarket their wares toAmazon's customers. Theysell both their goods andthose made by othercompanies. Purchasers canlook at what other vendorsoffer and pick the bestproduct that suits their needs.

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