case-study-1

case-study-1 - Your Name: Tristan Patralski Date: 2-8-2008...

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Your Name: Tristan Patralski Date: 2-8-2008 Name of Video Case: Fast Food Is All about Service Number of the Video Case : 1 Page of Textbook Video Case is on: P.61 What forms does quality take in a fast- food restaurant? Fast food appeals to the Western palate by being fatty, low in fiber and nutrient, but high in salt. To make matters worse, they are often served with sugar- laden soft drinks or creamy milkshakes full of empty calories or fat. First and foremost, it must be fast. I also personally think that to be considered fast food, it must also be inexpensive and unhealthy McDonalds is fast food. I also agree that you should either order your food before you sit down and/ or have access to a drive- thru. (Sonic allows you to sit first, then order with a phone and is considered fast food) It depends on how crappy the food is. How much grease is on the food? The fast food is served by teenagers in uniform which means the service may be slow. The price is do they offer meals at certain price point? Do they emphasize “combs and “add-on”? Speed- Fast
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This note was uploaded on 05/06/2008 for the course S s taught by Professor S during the Spring '08 term at Waubonsee.

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case-study-1 - Your Name: Tristan Patralski Date: 2-8-2008...

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