Test one HR

Test one HR - Test one Personnel Human Resources The...

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Test one Personnel Human Resources The “Human Resource” is… (2) 1. Scarce 2. Unpredictable 3. Active 4. Improvable 5. Heterogeneous 6. Non-material Objectives of HRM… (2) 1. Attract 2. Retain 3. Motivate …”A.R.M.” Organizational Roles of Personnel Provider Auditor Firefighter Innovator Adapter Risk Manager Accreditation/Certification(3) Human Resource Certification Institude (HRCI) Levels 1. Professionals in Human Resources (PHR) 2. Senior Professionals in Human Resources (SPHR)
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3. Global Professional in Human Resources (GPHR) California has their own HR certification Human Resource Problems… Turnover Alcoholism Theft Illiteracy Absenteeism Mentally Ill Human Resource Problems… Turnover 1. “Complex” issue, sometimes its difficult to quit 2. It’s expensive to replace people (avg. $15k) 3. Worst month? Human Resource Problems… Alcoholism 1. Alcoholics : miss 2-4 times as many days of work have 2-4 times as many accidents at work file 2-4 times more grievances 2. “Partial Absenteeism” – clocking-in in the morning then clocking-out after a while to go drink Human Resource Problems… Absenteeism 1. Women miss more b/c they are usually the caregiver 2. # days absent is a “shallow curve” 3. Worst month for absenteeism is February (weather) Human Resource Problems…
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Mentally Ill 1. “Emotionally Disturbed” is the worst label Changing Workforce 1960’s – Racial issues dominate 1970’s – 26% single, women’s issues/lots of social change 1980’s – 46% single, POOSSLQ used in census ( Person of Opposite Sex Sharing Living quarters ) 1990’s – 48% single, Disability Issues 2000’s – 51% Generational issues Causes of Change 1. Later marriages 2. Choosing never to marry 3. Continuing high divorce rate Fair Employment Legislation Brief history… Americanism>>”Bottom Line”>>Laws and Guidelines 1. “you’re not being American” (didn’t work) 2. Appeal to business sense (passing over talented employees) 3. “Fine, we’ll just pass laws to make them integrate” Regulatory model (how our system works) Ongoing Social Problems cause law makers to create laws Laws empower agencies to take regulatory actions to “trigger” management into appropriate action Courts oversee this process by settling disputes Civil Right Act (3) 1. Ward’s Cove – congress reversed previous decision (Willie Griggs) to where now burden is on company to explain disparate impact cases. CAUSED CIVIL RIGHTS ACT OF 1991
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2. Lorance vs. AT&T - Plaintiffs can only sue a seniority system when offered to them, not when it hurts them. Congress reversed this, allowing suits when a seniority system impacts a worker 3. Martin vs. Wilks - Employees hired after a
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Test one HR - Test one Personnel Human Resources The...

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