MGT350 mini test chpt5 s06

MGT350 mini test chpt5 s06 - Mini ~Test Chamer 5 Honors...

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Unformatted text preview: Mini ~Test Chamer 5 Honors Class Spring, 1996 V @Wtien evaluating employee behavior, it is necessary to ensure not only that the focus of the — - raisal remains on jbb performance, but that it also has proper weightings of relevant behaviors. true b. false 2 Performance evaluations should focus on job performance, not individuals. true b. false 3. Which of the following statements best describe the behaviorally anchored rating scales (BARS): a. they are one of the oldest and most popular evaluation techniques. it focuses the evaluators enticn 'on particularly significant behaviors] ' 6g)“ combines elements of the graphic rating scales and critical incidents. BARS advantages include their ease of use, relatively high reliabitity between raters. and a focus on specificjob- related behaviors c. it provides a list of job-related behaviors and requires that the individual doing the evaluation check those behaviors that best describe the employee d. with BARS. the job performance of one employee is evaluated in comparison with one or more other employees. 4. Which statement is true concerning performance evaiuations: a. distortion occurs when the evaluation does not focus on all aspects of the job. 7 contamination occurs when activities not part of the job are included in the evaluation 0. deficiency takes place when an improper focus is given to various job elements V 1‘ ail of the above are true statements 5. Which statement is false: a. Positive reinforcement is a stimulUs which 'when added to the situation strengthens the probability of a behavioral response. ' r ‘> b. Negative reinforcement refers to an increase in the frequency of a response following removal 1 the negative reinforcer immediately after the response ‘ ' c. Punishment is defined as presenting an uncomfortable or unwanted consequence for a particular behavioral response. A ‘ @Examples of negative reinforcement would include {NH-grime of the above statements are false 6. Which statement is false: ; i A slot machine is an example a variable ratio reinforcement schedule. leilf a supervisor were to praisehislheremployees only once a week and at no other time that would be called a fixed interval reinforcement schedule. ' c. An intermittent schedule means that reinforcement does not occur'after every acceptable behavior. The assumption is that learning is more permanent when Correct behavior is rewarded only part of the time. d. With variable interval, a reinforcer is applied at some variable interval of time. A promotion is an example. \e. none of the above are false statements a , or benedemoted. \J 14. According to the textbook, commitment to an organization involves three attitudes: a sense of identification with the organization's goals, a feeling of involvement in organizational duties, and a f ling of loyalty to the organization. a true b. false 15. According to the textbook, absenteeism is : a. worthwhile if only low performers are absent ®costly and disruptive in almost all cases c. unavoidable in large organizations because you'll always have lots of people who hate their jobs d. a function of poor supervisors who are too lenient and let people get away with too much e. generally not controllable 16. Providing employees with a share of the financial benefits the organization accrues from improved operating efficiencies and effectiveness is known as: a. an employee stock ownership plan (ESOP) b. skill based pay c. gainshan’ng d. the all salaried team e. none of the above 17. A feeling of comes when people are given a job which allows them the rights ‘ d privilege to make decisions and operate without being closely supervised. C; autonomy b. achievement c. power d. affiliation e. none of the above 18. According to the textbook, a reward system should: a. be sufficient to satisfy basic needs b. be considered equitable c. be individually oriented all of the above e. none of the above 19. Which of the following describes a checklist: a. A checklist is a list of the minimum requirements for a job. All new hires must be able to do the "checklist". b. A checklist is used by employees on a daily basis to insure that all their work gets completed before they leave for the day. c. A checklist is a graphic rating scale which requires one's boss to check how they compare with _ other employees. I‘ d. A checklist provides a list of job related behaviors and requires that the individual doing the evaluation check those behaviors that best describe the employee. e. none of the above are accurate descriptions. 20. The focuses the evaluator’s attention on particularly significant behaviors. a. essay appraisal system . checklists evaluation method critical incident technique d. graphic rating scale e. behaviorally anchored rating scales approach Mini-Test Chapter 9 Honor‘s Class Spring. 1996 1. According to the textbook, power represents the capability to get semeone to do something; influence is the exercise of that capabiiity. Another way of stating this is that power is the s - ntial to influence, while influence is power in action. a rue b false 2. The amount of power one person has over another person is a product of the net dependence gof he one over the other. If B depends on A more than A depends on B, A holds the power. "C a true ) false 3. The notion that reward, coercive, and legitimate power often derive from one's position within the company has led some researchers to subsume these three types of power under interpersonal power. Expert and referent power. on the other hand, are subsumed under organizational power because they represent power one gains within the organization. a. true @false 4. According to the book, while we frequently speak of someone having power over someone else, it is important to stress that power is not an attribute of a particular person. Rather, it is an aspect of the relationship that exists between two (or more) people. a) true bl false 5. According to the textbook, three criteria that managers should use for ethicai decision making are: a. criterion of utilitarian outcomes, criterion of moral rights. criterion of distribution justice. b. criterion of individual iustice, criterion of moral rights, criterion of utilitarian outcomes. riterion of distributive justice, criterion of individual rights, criterion of utilitarian outcomes. d. criterion of utilitarian outcomes, criterion of power, criterion of civil rights. e. none of the above. 6. Which of the following is not one of the five guidelines for building position poWer in an organization? ' a. increase your centrality and criticality in the organization @jlecrease the visibility of your job performance 0. increase personal discretion and flexibility of your job. d. build into your job tasks that are difficult to evaluate a. increase the relevance of your task to the organization 7. Which of the following statements is false: a. it is possible to have authority, but no power In. it is possible to have both authority and power (0) it is impossible to have power without authority d. it is possible to have power, but no authority e. it is impossible for you to have power over someone else unless that person is at least a little dependent on you. 14. According to the textbook, there is no one best way to negotiate which is used by all the arts in the field. The approach a negotiator would use would depend on the situation. ue b. false 15. According to the textbook, negotiations usually have at least four elements. The four elements include: some degree of interdependence between the parties, some degree of conflict. the situation must be conducive to opportunistic interaction and there must exist the possibility ' ' - reement. rue . false ("xx '1 6!; is a measure of the extent to which organizational members accept the unequal dis ibution of power. istribution power . coercive power c. power acceptance d. power distance e. power allocation 17. Simply possessing formal power does not mean that all orders will be followed by those w are subordinate to the individual in authority. ( tifitrue b. false 18. Which statement is false: a) Legitimate power refers to a person's ability to influence others because of the position within the organization that person holds. bl The charisma of a person is the basis of referent power. cl Organizational authority is invested in a person’s position and flows from the top down in the hierarchy of the organization. d) According to French and Raven there are five interpersonal bases of power: legitimate. r ward, coercive. expert, and referent el one of the above statements are false 19. Acc0rding to the textbook, individuals and subunits continually engage in politically oriented behavior. By "politically oriented behavior" the authors meant all of the following things w: a. behavior that is usually outside the legitimate, recognized power system b. behavior that is designed to benefit an individual or subunit c behavior that is intentional and is designed to acquire and maintain power ll of the above are examples of what the book meant by politically oriented behavior 20. if all possible orders which might be directed from a superior were arranged in their order of acceptability to the individual. some would be clearly acceptable, while others might be clearly unacceptable. Those that are clearly acceptable lie within the: . parameters of the job description @one of indifference . zone of acceptability d. realm of possibility e. power of the superiOr 7. Which statement is false concerning what determines whether individuals will be satisfied with rewards: _ a. Satisfaction with a reward is a function of both how much is received and of how much the individual feels should be received. b. An individual's feelings of satisfaction are influenced by comparison with what happens to others. c. Satisfaction is influenced by how satisfied employees are with both intrinsic and extrinsic rewards. d. People differ in the rewards they desire and in how important different rewards are to them. none of the above statements are false 8. Both intrinsic and extrinsic rewards can have value. Money is an example of an extrinsic reward while achievement, autonomy. and personal growth are some exampies of what are referred to as i insic rewards. . true b. false 9. According to the book, many human skills and behavior are acquired by observational learning or. simply imitation. if an employer wants an employee to copy the behavior of another employee then the employer should reward the behavior of the first employee so that the other employee will tto replicate that behavior. This technique is known as: a modeling b. expectancy theory c. positive reinforcement d. equity theory e. none of the above I tr 10.}According to the short excerpt in the book. women are in fact receiving comparable salaries as men when they are doing the same jobs (within the same job category). The problem is that women just can't move up the ladder to get these positions. ' ' a. true @ false 11. Evaluations with a developmental orientation focus on: a. past performance and ask the question is the work being done effectively Ct? future performance and ask the question are employee skills and abilities being fuliy utilized c. reinforcing desired behavioral outcomes d. developing new skills and behaviors e. improving future performance 12. A reward system that allows employees the opportunity to tailor their fringe benefits is know : a. paid time off b. flextime fringe benefits c. all salaried time benefits d. banking time off @cafeteria style fringe benefits 13. When positive reinforcement for a learned response is withheld, the decline and eventual cessation of the response is known as: a. negative reinforcement b. punishment r . a disciplinary measure @extinction e. a learned reinforcement schedule ~—../ 8. has been defined as a process of enhancing feelings of self-efficacy among Organizational members through the identification of conditions that foster powerlessness and through the removal by formal organizational practices and informal techniques of providing efficacy information. ' a. influence b. mpowerment c. delegation d. self efficacy enhancement a. coalition building 9. Unanticipated events can create problems for any organization or subunit. Therefore, it is the subunits most capable of coping with uncertainty that typically acquire power. Increasing ' subunit power by coping with uncertainty is accomplished by which of the foliowing coping activities? a. preparation, follow through. and control b. coping by planning, direction, and control c. coping by information, planning, and control Oping by information, prevention, and absorption . coping by information, personnel, and positiOn w manager who delivers a reprimand to an employee by stating, "l don't agree with this but . . .' , is probably playing the sponsorship game. The sponsorship game is used to get people to ' you. true else 1 1. According to the critical contingencies modei of power. power is a function of all of the following mam: ’ ' ' ‘ ' a. uncertainty reduction b. substitutability . 'mpression management-r ll of the above might affect power in an organization 8 . one of the above might affect power in an organization 12. The "electric shock experiments of Milgram show that: a) referent power is greater than expert power bl people will not harm another person knowingly @ndividuals who are "perceived" to have power, can vary significantly influence others ‘- egardless of whether the power is iegitimate d) individuals, given power over others, tend to be sadistic in most instances el Milgram's experiment faiied to show anything related to power he? People can gain power in a variety of ways. Which of the following statements does nit describe a way people can gain power within an organization: a. power stems from one's access to resources b. power stems from having access to relevant and important information 0. one can gain power by being able to control the decision making process or by controlling, for example, what items get on an agenda to even be considered for ; discussion. (El) Bower stems from one's position ' ' '.‘\ Len-all of the above are ways people can gain bower ...
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This test prep was uploaded on 02/15/2008 for the course MGT 350 taught by Professor Staff during the Spring '04 term at UCSD.

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MGT350 mini test chpt5 s06 - Mini ~Test Chamer 5 Honors...

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