The author started the chapter “You are what you think you are” by stating that human behaviors are very complicated. Behaviors of a person will be depending on the environment and situations. For instance, he might follow the instructions of one manager but not others. Some people are behaving very nicely when travelling abroad, but are behaving impolitely when they are in their home country. In other words, people do not treat other in the same way. Or people’s behaviors are not staying the same at all time. People’s minds are easily affected by many various factors. According to the author, people change because of ‘thinking’. Thinking regulates actions. Thus, others will treat a person in a way he or she ‘thinks’ he or she deserves. Therefore, to receive the respects of others, a person must believe he or she deserves respect. This type of respect might derive from the appearance. The author stated that the appearance is very important to help people impress others. Personally, I believe what the author stated is very true. For example, the beautiful packaging has helped increase the sales of Thai rice and fish sauce products. The sales of these Thai products are much greater than Vietnamese ones regardless of the quality. Furthermore, great appearance would help a person impress future employers, win a job, gain the respect, or at least build the inner confidence. In short, “the appear talks”. Your look differentiates you with others. After discussing about the importance of the appearance, the author explained why people’s attitude is critical at the workplace. Accordingly, people with positive and right attitude will be more likely to gain impression of employers. Thus, the possibility of having better salary and getting promoted is also higher. The positive attitude of employees will also increase the organizational performances (Ostroff, 1992; Ryan, Schmit, and Johnson, 1996). Therefore, the attitude will decide the success of employees and the organization they work for. The qualifications might not be as important as the attitude.
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- Fall '15
- Thought, 2004 albums, Ostroff