bio test prep (6) - arbitrariness and inefficiency in the...

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arbitrariness and inefficiency in the enforcement of environmental rules. The case studies highlight the lack of formal obligations to keep records of complaints or regularly report complaints to the public. There is evidence for Austria and Germany that this lack did not appear to have any repercussion on the public trust on complaint-handling authorities and the enforcement of environmental law in general, but the situation for the other Member States analysed remains unclear in this regard. Follow-up on complaints would also include informing complainants about the procedures to be taken by authorities when a complaint is regarded as being relevant. There is no formal obligation and systematic approach that could be identified in the Member States analysed. While there are undeniably overall problems with practical performance the country case studies point to a number of good practice examples which help to foster overall transparency. Good practice
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