bio test prep (28) - this imposes further difficulties in...

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this imposes further difficulties in keeping track with the activities of the competent authorities. In addition, the lack of frequent and standardised reporting (see section on the technical issues) lowers the transparency of the complaint-handling systems. The publication of such reports would set the basis for an effective monitoring of the complaint-handling and enforcement activities which are carried out by the public authorities. In general, significant confidentiality issues were not identified in the Member States investigated. In most counties the confidentiality of personal data is protected by law. Often each complainant has the right to request the confidentiality of his personal data. Even in countries where the confidentiality is not assured the anonymity is still safeguarded. In Denmark, the right to anonymity might be affected by the fact that anonymous complaints are generally given a lower rating by local authorities. But even in Denmark the complainants may request the
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