bio test prep (8) - activities and in case the complaint is...

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activities and in case the complaint is not considered without substance.347 Generally a legal obligation to address the problem that is being brought forward through complaint, if deemed relevant, may have the effect of reducing the risk of arbitrariness and is likely to increase the responsiveness of public authorities to reported breaches of environmental law. The prospects that authorities have to take action or justify clearly why they are not taking action in case of complaints that are addressing a relevant problem will increase the transparency of the decision making and therefore may lead to greater trust in public authorities. This would also facilitate greater engagement of the civil society in helping the authorities in identifying breaches. Good practice 3: Publication of reports on complaint-handling 347 See country studies in Chapter 4 for more specific information. Environmental complaint-handling and mediation mechanisms at national level – a study
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