bio test prep (44) - useful tool Citizens might feel...

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useful tool. Citizens might feel frustrated and loose further trust into the policy system. Hence offering options for complaint handling according to certain minimum criteria is essential. Environmental complaint- handling and mediation mechanisms at national level – a study commissioned by the EU Commission, DG Environment Page 375 1.5 Option 2: Issuing a Recommendation – Soft Policy Coordination The main instrument to use under this option could be a Recommendation (Art. 284 TFEU). A Recommendation would enable the Commission to establish minimum criteria that would not be binding for Member States but carry political weight to encourage actions towards more structured and coherent environmental complaint handling (see Section 1.2 above). It would be different from a Directive to the extent that it does not have obligatory power. But it could help to support corresponding legislative action at Member State level.
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